Please delete the FREE Lucy Neatby app (the one with the hot pink button) from any Android and Apple devices asap. Do not give any password or other personal info in response to any e mail purporting to come from me or Tradewind Knitwear Designs.
NOTE: the paid Knit Companion app, Knit With Lucy, is just fine and reputable, as is Knit Companion.
I have always dealt with people honestly and expected similar behaviour from them. I may have been too trusting and have fallen victim to a con artist. P.C, owner of Capital Global Group, was introduced to me by a friend as a computer expert (and devout Christian) who was sought after far and wide for his expertise in writing apps.
He convinced me that every business owner must have an app nowadays – it would be crazy not to, since everyone has mobile phones and tablets and is looking for apps. I was told the app would function to allow people to connect with me easily and do many other wonderful things. Much jargon and many facts were recited. It sounded promising.
I am good at what I do in my creative life, but am not technically sophisticated: I took what he told me at face value and believed the app might be beneficial for my company and employees. Businesses must keep up with technology to survive and succeed, so an app seemed like the proper direction for us to go.
The app (hot pink title page) was eventually released (7 months later than promised) but I believe that people should be given a chance so I cut him some slack. According to him it was always days away from perfection.
It was a piece of poor workmanship and shoddy appearance, he made a few small changes but it still remained unattractive but not apparently harmful.
Mr. C. seemed quite unable to improve it. He had collected his money from me. I began to harbour considerable doubts about his competence. Messages I asked to be sent were altered, or omitted. It remained ugly.
The app has since been tested, at my request, by several technically able people, who pronounced it “utter garbage”. A letter was sent to Pierre (and acknowledged) instructing him to remove the app from all app stores by a certain date and severing our business relationship.
Not only did he not comply, he has since changed the function of the app so that it is now set up to collect your private information. The app has a long list of permissions it requires from your mobile device, and we are concerned that all these permissions, when granted, may give him access to read, copy or modify other files and addresses on your device.
I feel miserable for what has happened to me and Tradewinds. He is now using my good name and reputation to engage in potentially illegal behaviour. I feel much worse that you, my friends and customers, are now possibly being exposed to this nasty man.
All of us at Tradewinds are working to get the app removed from app stores: the road to removal is fraught with miles of red tape, so it may take some time.
Please let your friends know that they should not download this app (or should un-install it if they already own it), so that we limit the damage caused by this man.
Again, I am so sorry this has happened.